Contact Us
Whether you have a question about one of our sweepstakes casino reviews, spotted something that needs updating, or want to raise a concern about our content, this page explains the best ways to reach the team behind Sweeps Sites.
How to Reach Us
You can contact the Sweeps Sites editorial team by email at [email protected]. We read every message and aim to respond within two business days. Please include as much detail as possible so we can give you a useful answer.
What We Can Help With
- Editorial questions — queries about how we research, rate, or rank sweepstakes casino platforms.
- Factual corrections — if you believe information on our site is out of date or inaccurate, let us know. Offer terms, eligible states, and platform features change frequently, and we welcome flags from readers.
- Responsible play concerns — if you or someone you know needs support, please visit our responsible gambling resources page for guidance and links to recognised support organisations.
- General enquiries — anything else related to the site or the sweepstakes casino space.
What We Cannot Help With
Sweeps Sites is an independent comparison and review site. We do not operate any sweepstakes casino platform ourselves, and we are not able to:
- Access or manage your account on any of the platforms we cover.
- Process or expedite coin redemptions, identity verification, or prize requests on your behalf.
- Resolve disputes between you and a platform operator.
- Provide legal or tax advice regarding sweepstakes prize redemptions.
If you have an account issue with a specific platform, please contact that platform's customer support team directly using the contact details on their site.
A Note on Our Independence
Sweeps Sites operates as an independent affiliate site. We may earn a commission when readers sign up to a platform through one of our links. That commercial relationship does not influence which platforms we cover, how we rate them, or the editorial content we publish. You can read more about how we work on our About Us page, and our full terms and conditions set out our policies in detail.
Sweepstakes Casino Questions We Hear Often
Before getting in touch, it is worth checking whether your question falls into one of these common areas — the answers below may save you some time.
Are sweepstakes casinos legal where I live?
Availability varies by state, and laws in this area change frequently. Most sweepstakes casino platforms publish a list of excluded states in their terms and conditions. We recommend checking the specific platform's eligibility page and, if you are uncertain, reviewing your state's applicable laws. We do not provide legal advice.
Do I have to buy coins to participate?
No. Legitimate sweepstakes casinos offer a free alternative method of entry (AMOE) — often a mail-in request — that allows participation without any purchase. Sweepstakes Coins, which are the currency used for prize-eligible play, can generally be obtained for free through daily login rewards, promotions, or the AMOE process.
How do I redeem prizes?
Each platform sets its own redemption process, minimum thresholds, and processing times. Most require identity verification — typically a government-issued photo ID — before any redemption can be completed. Check the platform's terms directly for the most current information, as these details change.
Can I flag an outdated offer on your site?
Yes, and we appreciate it. Welcome bonuses, eligible states, and platform terms shift regularly. If you spot something that looks wrong, email us at [email protected] with the page and the detail you believe needs updating, and our editorial team will review it.
Partnering or Advertising
If you represent a sweepstakes or social casino platform and would like to discuss how your service is featured on Sweeps Sites, you are welcome to reach out at [email protected]. Please note that commercial arrangements do not guarantee a positive review or a higher ranking — our editorial assessments remain independent.